Quality Policy Regulations for Customer Satisfaction

Policy on quality

Date: 01/06/2017
Rev.:0

Our company’s strength derives from each and every one of the people who make up our staff, and one of our constant goals is to ensure that respect and trust are the bases of our internal as well as external relationships.

Superior quality results from a commitment by all of us to give maximum satisfaction to our Clients and Associates.

We must make every effort to be able to offer our clients products which in turn allow them to be able to improve their activity, their quality and the reliability of their products, processes and facilities.

Quality is not an imposition, it is part of our way of living.

Pedro Gill S.A. management has established the following policy on quality:

1. To satisfy our clients through the monitoring and application of the ISO 9001/2015 quality standard which we have in place, guaranteeing all specifications through measurement, regulations…, and so achieve customer loyalty.

2. The administration and the whole team commit to maintaining and monitoring a quality system based on the ISO 9001/2015 standard as a means to improve the quality of all our processes in the manufacturing of positive displacement blowers and vacuum pumps.

3. The establishment, documentation, implementation and maintenance by Pedro Gil S.L. of a system of quality management and the continual improvement of its efficacy in accordance with the requirements of the ISO 9001/2015 standard.

4. The management will work to ensure that all the staff accept and therefore support our company policy on quality. Training, meetings and the necessary documentation will guarantee that all the staff of Pedro Gil S.L. understand and play a role in this quality policy.

5. The culture of quality is a way of living, and so voluntary, never imposed.

6. The management considers quality as everybody’s responsibility and that all of us must make a commitment to comply with the policy on quality which we have set ourselves.

7. The policy on quality in Pedro Gil S.L. will be reviewed annually and continuously adapted.

8. Quality objectives will be established and reviewed annually in order to achieve constant improvement in the processes applied by Pedro Gil S.L.

9. Respect for the environment, keeping our activities within the current legal guidelines.

10. Pedro Gil S.L. will comply with all the legal requirements which impact on their products.